Legal

Delivery Policy

Last updated: 12 September 2026

Template notice. This document is a starting point, not legal advice. Every bracketed placeholder must be completed and the whole document reviewed by a qualified lawyer in your jurisdiction before you take payments.

Everything sold here is a digital file. Nothing is shipped, and nothing physical crosses a border.

How delivery works

Purchases are completed on Gumroad. When you click Buy now you are taken to Gumroad's checkout, and Gumroad takes the payment and delivers the file.

Gumroad emails your download link to the address you give it, normally within a couple of minutes, and the same link is available from your Gumroad receipt and library.

There is no delivery, shipping or handling charge, and none is ever added to your order.

Where we deliver

Worldwide. There is no geographic restriction.

No customs duty or import charge applies, because nothing physical is shipped.

If your download does not arrive

Check the spam or promotions folder first — automated receipts land there more often than anywhere else.

Your purchase also appears in your Gumroad library, so you can download it again from there at any time without waiting for the email.

If it still has not arrived, email support@getguidevio.com with the email address you used and we will sort it out. We reply within 2 business days.

A failed or delayed delivery is never a reason you lose access to something you paid for.

Format

All current guides are PDF files, readable on any device without special software.

Each product page states the page count and file size before you buy.